Duaa Store (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make purchases from us. By using our website, you agree to the terms of this policy.
1. Information We Collect
When you visit Duaa Store, we may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, shipping address, billing address, payment information (credit card details), etc.
- Non-personal Identification Information: Browser type, IP address, location data, website usage data (such as pages visited, time spent on the website, etc.), and cookies.
- Order Information: We collect details about the products you order, order dates, shipping preferences, and related transactional data.
2. How We Use Your Information
We collect your information to provide you with an enhanced shopping experience. Specifically, we use your data for the following purposes:
- Order Processing: To process your orders, confirm your transactions, and provide customer support.
- Communication: To respond to inquiries, provide order updates, and send you relevant information about our products and services.
- Marketing: To send you promotional offers, newsletters, and other marketing materials, but only if you have opted in to receive such communications.
- Improvement of Services: To improve our website, products, and customer experience based on feedback and usage data.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Protect Your Information
We take your privacy seriously and implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Encryption: We use SSL encryption to protect sensitive information, such as payment details, during transmission.
- Data Storage: We store personal information in secure databases with restricted access to prevent unauthorized use.
- Payment Security: We do not store your full credit card information. We rely on trusted third-party payment processors to securely handle transactions.
4. Cookies
A cookie is a small file placed on your device that helps improve your website experience. Cookies may be used to track activity on our website, remember your preferences, and enable shopping cart functionality.
By using our website, you consent to the use of cookies. You can control cookie settings through your browser, but please note that disabling cookies may affect the functionality of the website.
5. Third-Party Services
We may share your information with trusted third parties to assist with services such as payment processing, shipping, and email marketing. These third parties are obligated to protect your information and use it solely for the purpose of fulfilling their services.
We may also share information if required by law or to protect our rights, safety, or property, or the rights, safety, or property of others.
6. Your Rights
As a customer, you have the following rights with respect to your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request to update or correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain exceptions.
- Opt-out: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If you believe we have inadvertently collected personal data from a child under 13, please contact us immediately so we can take appropriate action.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date. Please review this policy periodically to stay informed.
9. Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy or the processing of your personal data, please contact us at:
Email: Duaame111@gmail.com